Visitor Centre Volunteers at the Welsh Wildlife Centre

In the sales and information centre: welcoming all visitors, selling goods from shops, stacking shelves, pricing goods, cleaning public areas (if necessary) and recruiting new members and volunteers. Administrative help is also required. A professional attitude is essential because the centres are run as businesses. A minimum commitment of two days a month, preferably from 0900 to 1700hrs is required.

Also assistance in the Glasshouse Café is required, particularly at busy times. This involves helping staff to keep the café clean and tidy, assisting with deliveries as required, responding and relaying customer requests to the appropriate staff member and following and adhering to EHO guidelines. For further information click here Cafe assistant vols role

We are also looking for someone to sell ice cream from our mobile ice cream bike! This involves operating the bike to specific guidelines, selling ice cream and other items eg crisps, bottled drinks, maintaining a temperature log and having accurate and reliable cash handling skills. For further information click here Ice Cream bike role vol

For both the Glasshouse Café and ice cream bike please contact Mark Hodgson, Front of House Manager, at the Welsh Wildlife Centre on 01239 621600.

Volunteer Testimonial

From little acorns……………………..

George volunteering at the Welsh Wildlife Centre

George volunteering at the Welsh Wildlife Centre


The summer holidays of 2012 saw me applying for a few hours voluntary work at The Wildlife Centre, Cilgerran to augment my varied work experience, little did I know then how it would help towards my Gold Duke of Edinburgh Award and my University application.

My tummy was churning the morning I turned up for my first shift and I nearly asked Mum to turn the car round and head back to the sanctuary of our holiday cottage near Newport, Pembs. I need not have worried; everyone made me feel very welcome and all were very patient whilst showing me the ropes. I found myself dealing with all sorts of issues, the worst being the till on the reception; one poor customer had to wait for ages whilst I tackled the dreaded machine. I managed to work out how much change he was due but the till was having nothing of it and kept declining my input – Ah the wonders of modern technology. I became a past master on directions to the various activities on offer and found I quite enjoyed the interaction with the members of the public; this has given me some much needed confidence.

Having enjoyed my time at the Centre I decided to continue my volunteering this summer and then found that I could use this experience to fulfil the “Charity work” section for my Gold D of E Award.  An added bonus has been that I included my time at Cilgerran on my UCAS form whilst applying to read Biology. Amazingly I was offered an interview for one Uni as they were very impressed with my experiences with The Wildlife Trust – who would have thought that this would have been the outcome when I first applied over 2 years ago. It just goes to prove that you never know what opportunities can arise from giving up a few hours of your time. I will be heading back to Cilgerran each Summer (if they will have me) and yes I finally mastered that pesky till!!

Georgie Hatherell, December 2013