About the role

The Wildlife Trust of South & West Wales is a charity dedicated to protecting the region’s most precious wild places for people and wildlife. 

As Counter Assistant, you'll be working in the café of our flagship visitor centre, helping to generate important income for the charity. This is a part time role covering a minimum of 19 hours per week. 

Main responsibilities

• To provide high quality hot beverages, serve over the counter food items and deal with customer questions relating to the menu items.
• Adhere to portion control standards set down by the Head Chef.
• To deliver and maintain a high standard of food service and customer care.
• To assist with counter service, dealing with customers, taking orders and payments and making refreshments when necessary.
• To maintain the kitchen and front of house facilities to a high standard of cleanliness.
• To assist with the overall cleaning at all times and deep clean of the kitchen as required.
• To comply with health and safety, and food hygiene requirements and to ensure all others.
  around you are following procedures.
• To monitor stocks and advise the chef of any items that may be running low.
• To close down the kitchen and front of house areas at the end of the day.
• To assist with deliveries, washing up and waiting on when necessary.

For further detail, see the recruitment pack below.

How to apply

Please complete our online application form or send your completed application form (available to download below) to m.hodgson@welshwildlife.org with the job title as the subject line. 

Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools. 

You must be a UK citizen to apply for this role. 

Key dates

Application closing date: midday on Tuesday 1st September 2026.

Interview date: Friday 11^th September 2026 at The Welsh Wildlife Centre, Cilgerran, Cardigan, Pembrokeshire, SA43 2TB.

If you haven’t received any communication from us after 11^th September 2026 your application has been unsuccessful on this occasion. 

Equal opportunities

We are committed to equality, diversity and inclusivity. We are particularly keen to increase the diversity of our staff, volunteers and supporters. We welcome applications from people underrepresented in the conservation sector, particularly people from minority ethnic groups, people with disabilities and people from low-socioeconomic backgrounds. Even if you do not feel you meet all the criteria, please do apply. We can provide training and support to the right candidate. 

As a Disability Confident employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Please let us know if you require any reasonable adjustments at any stage of the application or interview process.